Frequently Asked Questions

 

1. Does this case protect against drops?
Yes. The flexible shock-absorbing frame helps reduce impact from everyday drops and bumps.

2. Will the design fade or peel over time?
No. The design is printed in high definition with a durable finish to maintain color and detail with normal use.

3. Does it support wireless charging?
Yes. Only for the airpillow / clear softcase. The slim design supports wireless charging without removing the case.

4. How long does shipping take?
Estimated delivery is 5–8 business days depending on your location. A tracking number will be provided.

5. What if I order the wrong model?
Contact us within 24 hours after placing your order and we’ll help update it before shipping.

6. Do you ship worldwide?
Yes, we ship worldwide. No matter where you’re located, we can deliver straight to your door.

7. How long does international shipping take?
Estimated delivery time is 5–12 business days depending on your country and local postal service. You will receive a tracking number once your order has been shipped.

8. Will I need to pay customs or additional fees?
In most cases, there are no additional fees upon delivery. However, customs policies vary by country. If you have concerns, feel free to contact us before ordering.

9. Can I track my international order?
Yes. Every order includes a tracking number so you can monitor your package from dispatch to delivery.